Privacy Policy

1. Introduction

Welcome to JGMS IT Solution ("Company", "we", "our", "us"). We are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.

By using our website jgmsitsolution.com or engaging our services, you agree to the practices described in this policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect

We collect information you voluntarily provide and information collected automatically when you use our website.

Information you provide:

• Name, email address, phone number submitted via contact or consultation forms
• Company name and project details you share with us
• Budget range and service requirements
• Any other information you choose to provide in messages or emails

Automatically collected information:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website URLs
• Device type and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To schedule and conduct free consultations
• To send service-related updates, proposals, or invoices
• To improve our website content and user experience
• To send newsletters or promotional emails (only with your consent)
• To comply with legal obligations
• To prevent fraud and ensure website security

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies – required for the website to function properly
• Analytics cookies – to understand how visitors interact with our site (e.g., Google Analytics)
• Preference cookies – to remember your settings and preferences

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Sharing Your Information

We do not sell or share your personal data with third parties except in the following limited circumstances:

• Service providers: Trusted partners who assist us in operating our website or delivering services (e.g., hosting, email services), subject to confidentiality agreements
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
• With your consent: Any other sharing will only occur with your explicit permission

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymise it.

Contact form submissions are generally retained for up to 2 years. You may request deletion at any time by contacting us.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Restricted access to personal data (need-to-know basis)
• Regular security assessments of our systems
• Secure storage practices for all collected data

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request that we restrict processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing of your data for marketing purposes
• Withdraw consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, please contact us at info@jgmsitsolution.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company: JGMS IT Solution
• Email: info@jgmsitsolution.com
• Phone: +91 7087695014
• Location: Punjab, India